Questions & Concerns
When can I expect to receive my order?
TYPICALLY ORDERS ARE FULFILLED BETWEEN 7-15 BUSINESS DAYS UPON CHECKOUT.
SHOULD YOU WANT TO FOLLOW UP ON YOUR ORDER, PLEASE REACH OUT VIA OUR CONTACT PAGE FOR MORE INFORMATION.
What if I need to modify my order?
IF YOU WOULD LIKE TO MODIFY YOUR ORDER AND IT HAS NOT BEEN PROCESSED, PLEASE EMAIL US VIA OUR CONTACT PAGE.
ONCE YOUR ORDER HAS BEEN PREPPED FOR SHIPPING, IT CANNOT BE MODIFIED.
Am I guaranteed to receive the merch I add to my cart?
PLACING ITEMS INTO YOUR SHOPPING CART DOES NOT GUARANTEE THE ITEMS WILL REMAIN IN STOCK.
ONCE AN ITEM HAS BEEN PURCHASED, WE WILL SEND YOU AN ORDER CONFIRMATION EMAIL.
IF WE ARE UNABLE TO COMPLETE YOUR ORDER FOR ANY REASON, WE WILL NOTIFY YOU VIA EMAIL ASAP.
An item I want is sold out, when will it become available again?
YOU CAN CLICK THE ‘SIZE SOLD OUT?’ LINK ON THE PRODUCT PAGE AND SIGN UP TO RECEIVE RESTOCK NOTIFICATIONS.
YOU CAN ALSO REACH OUT TO US VIA OUR CONTACT PAGE.
If I received a damaged item, what should I do?
PLEASE EMAIL US VIA OUR CONTACT FORM AS SOON AS YOU RECEIVE YOUR ORDER AND WE WILL DO OUR BEST TO MAKE SURE YOUR ORDER IS ADJUSTED ACCORDINGLY.
PLEASE EMAIL AND ATTACH PHOTOS OF THE DAMAGES INCLUDED IN YOUR EMAIL. THANKS!